Who we are
ByteClasp is a Built.Systems product, operated by [LEGAL ENTITY NAME] (“we”, “us”), [MAILING ADDRESS]. This policy explains what information we collect on byteclasp.com (the “site”), how we use it and the choices you have.
This policy covers this marketing site only. Data that moves through the integrations we run for clients is handled under our agreements with those clients, not this policy. [CONFIRM HOW CLIENT DATA IS COVERED, E.G. A DATA PROCESSING AGREEMENT]
Information we collect
Information you give us
When you contact us through the form on this site, we collect what you enter:
- First and last name
- Work email address
- Company name and industry
- The systems you use and the message you write
If you email us, including [email protected], we receive your email address and whatever you include in your message.
Information collected automatically
- Server and security logs. Our hosting and network providers record technical details when you visit, such as your IP address, browser type, the pages you request and the time of the request. These logs help keep the site secure and working.
- Analytics. We use Google Analytics to understand how visitors use the site, such as which pages are viewed and how people arrive. Google Analytics uses cookies and similar technology to collect this information. [CONFIRM ONCE GA4 IS LIVE]
How we use information
We use the information we collect to:
- Respond to questions and requests
- Provide support to clients
- Understand how the site is used and improve it
- Keep the site secure and prevent abuse
- Meet legal obligations
How we share information
We do not sell your personal information. [CONFIRM]
We share information only with service providers that help us run the site and our business, and only for those purposes:
- Hosting: DigitalOcean hosts this site.
- Network and security: Cloudflare provides DNS and protects the site from attacks.
- Analytics: Google provides Google Analytics.
- Lead management: contact form messages are stored in the Built.Systems platform so our team can follow up.
We may also disclose information if required by law, to protect our rights or the safety of others, or as part of a merger, acquisition or sale of assets.
Cookies
This site does not use advertising cookies. Google Analytics sets cookies to measure site usage, and Cloudflare may set cookies needed for security. You can block or delete cookies in your browser settings, and you can opt out of Google Analytics with Google’s browser add-on. [CONFIRM COOKIE CONSENT REQUIREMENTS]
How long we keep information
We keep contact form messages and emails for [RETENTION PERIOD], or longer if needed for an ongoing client relationship or a legal requirement. Analytics data is kept according to our Google Analytics retention setting of [GA4 RETENTION SETTING].
Your choices and rights
You can ask us to access, correct or delete the personal information we hold about you by emailing [PRIVACY CONTACT EMAIL]. Depending on where you live, you may have additional rights under state privacy laws. [CONFIRM APPLICABLE STATE LAWS]
Security
We use reasonable safeguards to protect information, including encrypted connections (HTTPS) across the site. No method of transmission or storage is completely secure, so we can’t guarantee absolute security.
Children
This site is meant for businesses and is not directed to children under 13. We do not knowingly collect personal information from children.
Changes to this policy
We may update this policy from time to time. When we do, we’ll change the “Last updated” date at the top of this page.
Contact us
Questions about this policy? Email [PRIVACY CONTACT EMAIL] or write to [LEGAL ENTITY NAME], [MAILING ADDRESS].